| Introduction to Microsoft Windows 2003 Server and Windows XP Clients |
Installing a Windows 2003 Server |
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Overview of the Windows 2003 Network Infrastructure |
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Introduction to Intranets |
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Identifying Remote Access Methods |
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Communicating with Remote Offices |
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Providing Internet Access |
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Introduction to Extranets |
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Methods of Install |
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Installing a Windows 2003 Server |
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Configuring Server Roles |
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Installing the Active Directory |
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Troubleshooting Installation issues |
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| Administering a Windows 2003 Network |
Managing User Accounts |
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Overview of DNS Query Process |
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Installing the DNS Server Service |
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Configuring Name Resolution for Client Computers |
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Creating Zones |
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Configuring Zones |
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Configuring DNS for Internal Use |
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Integrating DNS and DHCP |
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Maintaining and Troubleshooting DNS Servers |
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Client and Server Based Accounts |
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Active Directory Accounts |
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Properties of Accounts |
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Disabling & Deleting Accounts |
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Copying & Modifying Accounts |
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Troubleshooting Account Access |
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| Managing Group Accounts |
File & Folder Security |
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Client based Group Accounts |
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Active Directory Group Accounts |
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Organisation Units |
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Managing Group Accounts |
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Group types & Scope |
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Introduction to NTFS File System |
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Rights assigned to Users & Groups |
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DFS and Network Sharing |
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Auditing filesystem access |
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Troubleshooting filesystem Access |
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| Backing Up Data |
Printers |
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Determining a Backup Strategy |
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Managing Remote Storage |
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Restoring Data from a backup |
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Disaster Recovering using backups |
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Third party Backup Software |
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Installing Local & Remote Printers |
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Accessing printers from a client |
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Configuration of printers |
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Maintaining Printers |
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Accessing using web services |
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| Maintaining the Operating System |
Managing Hardware Devices & Drivers |
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Software Update Services |
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Service Packs |
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Administering Software Licences |
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Installing Hardware Devices & Drivers |
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Configuring Hardware Devices & Drivers |
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Troubleshooting Hardware Devices & Drivers |
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| Managing Windows 2003 Disk Storage |
Monitoring & Performance of Windows 2003 |
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Introduction to Windows 2003 Disk Storage |
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Dynamic Disks |
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Raid systems and how they work |
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Recovering from Disk failure |
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Good Practices for managing storage |
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Baseline Comparison |
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Using Task Manager |
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Using Performance Monitor |
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Setting Up alerts |
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Good Practice for monitoring performance |
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| Recovering from System failures |
Windows XP Application Support |
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Last Known Good Configuration |
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Troubleshooting the Boot process |
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Recovering from Blue Screen Errors |
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Recovery Console |
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Emergency Repair Process |
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Setting up Internet Explorer |
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Setting up Outlook & Outlook Express |
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How to troubleshoot a Virus |
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Protecting your Network from Intrusion |
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Troubleshooting Application Failure |
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| Terminal Services in Windows 2003 |
Third Party Disaster Recovery Tools |
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Introduction to Terminal Services |
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Comparison with Citrix |
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Where is it used today |
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Install & Configuration |
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Troubleshooting Access |
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Hardware & Software Diagnostic Tools |
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Using Ghost & Disk Imaging tools |
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Cloning a similar machine |
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Troubleshooting system failures |
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Anti Virus & Firewall Protection |
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